Last updated: May 19, 2026
These Terms of Service ("Terms") constitute an agreement between you ("User," "you," or "your") and Cleo ("we," "us," or "our"), governing your access to and use of the Cleo mobile application ("App") and related services ("Services").
By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.
You must be at least 18 years of age to use the App. By using Cleo, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
Cleo is an AI-powered manifestation, visualization, journaling, and audio application that provides:
Cleo may create an anonymous app account to store your profile, generated content, preferences, subscription status, and related app data. You are responsible for maintaining the security of your device and account. You agree to:
Cleo offers subscription-based access to Premium features. Subscription plans, pricing, trial availability, and features are displayed within the App at the time of purchase.
Cleo Premium Weekly is an auto-renewable subscription. At launch, the subscription is offered at US$6.99 per week or the equivalent price shown by Apple in your local currency and region. Eligible new users may receive a 7-day free trial. Trial eligibility is determined by Apple and may not be available to users who previously used a trial.
Important: All AI-generated content in Cleo is provided strictly for entertainment, motivational, visualization, journaling, and personal development purposes only.
You agree not to:
All intellectual property rights in the App, including source code, designs, graphics, audio experience, text, branding, and service architecture, are owned by Cleo or its licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms.
You retain ownership of the personal information, prompts, journal entries, and other content you provide to Cleo. By using the App, you grant us a limited license to use this information solely to provide, personalize, operate, secure, and improve the Services.
Subject to these Terms and applicable law, you may use AI-generated stories and affirmations created for you for personal, non-commercial purposes. We may retain generated content to provide your account history, playback, personalization, safety, and support features.
Any feedback, suggestions, or ideas you submit to us may be used by us without obligation or compensation to you.
Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, store, and protect personal information. By using the App, you consent to the practices described in the Privacy Policy.
We may modify, suspend, or discontinue any part of the Services at any time. Features may depend on third-party providers, network availability, subscription status, and technical limitations. We are not responsible for interruptions caused by third-party services, app stores, network providers, or events outside our reasonable control.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CLEO AND ITS DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
Our total liability for any claim arising out of or relating to these Terms or the Services shall not exceed the amount you paid to us in the six (6) months preceding the claim, or US$100 if you have not paid us.
You agree to indemnify, defend, and hold harmless Cleo, its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from:
You may delete your account at any time through the "Delete Account" option in Settings. Deleting your account removes app data from our systems as described in the Privacy Policy, but it does not automatically cancel your Apple subscription. You must cancel subscriptions through your Apple ID settings.
We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason, including violation of these Terms, suspected abuse, fraud, or security risk. Upon termination, your right to use the Services ceases immediately.
We may update these Terms from time to time. Material changes will be communicated by updating the "Last updated" date. Your continued use of the App after changes constitutes acceptance of the updated Terms.
These Terms shall be governed by applicable law, without regard to conflict of law provisions.
Any dispute arising out of or relating to these Terms or the Services shall be resolved as follows:
If you downloaded the App from the Apple App Store, you also agree to Apple's applicable terms and conditions. Apple is not responsible for the App, its content, maintenance, support, or any claims relating to the App, except as required by applicable law.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Cleo regarding the use of the Services, and supersede all prior agreements and understandings.